Abstract:
he purpose of the study was examining the effects of total quality management implementationon factory performance in Hilina enriched foods PLC. Explanatory research design was
employed. Both qualitative and quantitative researchmethods were applied. In order to select the
respondents from the total population of 253, simple random sampling method was applied and
the sample size determination comes with 110. Survey data collected from respondents analyzed
using descriptive, correlation and regression analysis. The finding of the study indicated that
there was a significant relationship between total quality management and factory performance
in general. Specifically, the independent variables come up with the following facts. Top
management commitment, customer, continuous improvement strongly affect factor
’s
performance while training and education, information and analysis system, employee
empowerment and encouragement has modest role in the factory. There is significant effect on
between top management commitment and employee empowerment and organization
performance while its linear combination of the independent variable, variables were
significantly related to the dependent variable. In the factory top management commitment,
customer focus, continuous improvement and information and analysis system were considered
as influential factor while training and education and employee empowerment given less
attention. Finally, it is recommended that all variables of total quality management specifically
employee training, education and employee empowerment should focus be given enough
attention to enhance the factor
’s performance at the requiredlevel.
