The effect of performance appraisal on motivation and productivity of employees of hidase telecom share company

Abstract

Many researchers suggest that performance evaluation system have not been successful in creating motivation and improvement of employee's performance (fletcher2001). In HTSC, there exist a huge performance gap and level of motivation among employees and employee- shareholders. An effective performance management system enables employees to perform their roles to the best of their abilities with the aim of achieving or exceeding established targets and standards that are directly linked with the organizations objectives. Thus, the objective of the study was to assess the Impact of performance appraisal on Motivation and Productivity in the case study of SWD HTSC. To collect necessary information for the purpose of the study, the researcher used faceto-face interview using structured questionnaires and telephone Interview was employed for primary source of data. Whereas secondary data was gathered or compiled from published and unpublished sources or files. From the total population of 202 employees by using Random sampling the sample size were 135. Allocation of respondents was done by using stratified sampling technique because the sample that was drawn is heterogeneous group. Because the population is heterogeneous there were a number of strata, the sample was selected from each stratum. Stratified sampling offers equal opportunity for every element found in each stratum to be included in the sample proportionate to the relative size of that stratum. Questionnaires are distributed to a sample of 135 employees out of which 125 questionnaires were returned. Based on the returned questionnaire, descriptive statistics were used to analyze the data. For analyzing data, SPSS Software version 20.0 was applied. In order to assess the reliability and consistency of the instrument the Cronback’s Alpha (α) analysis was conducted. Results presented there were positive relationship between performance appraisal with employee’s Motivation and Productivity. The study recommends a set of guidelines, which could be used in improving the current performance appraisal policy and further boost employee motivation and productivity.