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Showing 8 out of a total of 8 results for community: College of Business and Economics.
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Assessing the effect of BPR Implementation on service quality and customer satisfaction (The case in Ethiopian Insurance Corporation Head office)
Fikru refera
;
Ashanafi Haile
;
Hayalom Nega
(
2015
)
The effects of service quality on customer satisfaction in the Case of Ethiopian Shipping and Logistics Service Enterprise
Muluneh Gona
;
Chalchissa Amentie
;
Belay Chekole
(
2020-08
)
The Effect of Total Quality management (TQM) practices on customer satisfaction, (A case study of NewAman Metal Packaging)
Tesfaye Deressa
;
Chalchissa Amentie
;
Frew Mulatu
(
2020-06
)
The Effect of motor claim Service Quality on Customer Satisfaction: the case of Ethiopian Insurance Corporation
ZelalemAmene
;
TadeleMengesha
(
2020-08
)
The Effect of Service Quality on Customer Satisfaction: The Case of YOTEK Real Estate Company
Gebrehiwot Hiluf
;
Kenenisa Lemi
;
Lelise Kumera
(
2020-08
)
Assessment of factors affecting customer satisfaction at Nib International Bank (private)Jimma town
Belay Mesfin
(
2018
)
The Effect of Logistics Service Attributes on Customer Satisfaction: A case of Ethiopian Pharmaceutical Supply Agency of Jimma, Nekemte, and Gambella Hubs
Tafesse Gizaw
;
Mekonnen Bogale
;
Gadise Amensis
(
2020-06
)
The effect of service quality delivery on customer satisfaction of jimma zone revenues authority
Newad Hassen Hussen
;
Seid Hussen
;
Belay Chekole
(
2019
)
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Type
Thesis (8)
Author
Belay Chekole (2)
Chalchissa Amentie (2)
Ashanafi Haile (1)
Belay Mesfin (1)
Fikru refera (1)
Frew Mulatu (1)
Gadise Amensis (1)
Gebrehiwot Hiluf (1)
Hayalom Nega (1)
Kenenisa Lemi (1)
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Subject
Customer satisfaction (8)
Service quality (4)
Business Process Reengineering (1)
claim handling (1)
Contentious improvement (1)
Customer orientation (1)
data collection (1)
EPSA (1)
Ethiopian Pharmaceutical Supply Agency (1)
factors of customer satisfaction (1)
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Date Issued
2020 (5)
2015 (1)
2018 (1)
2019 (1)
Has File(s)
Yes (8)