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Showing 10 out of a total of 12 results for community: College of Business and Economics.
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Assessing the effect of BPR Implementation on service quality and customer satisfaction (The case in Ethiopian Insurance Corporation Head office)
Fikru refera
;
Ashanafi Haile
;
Hayalom Nega
(
2015
)
The effects of service quality on customer satisfaction in the Case of Ethiopian Shipping and Logistics Service Enterprise
Muluneh Gona
;
Chalchissa Amentie
;
Belay Chekole
(
2020-08
)
The Effect of Service Quality on Customer Satisfaction: The Case of YOTEK Real Estate Company
Gebrehiwot Hiluf
;
Kenenisa Lemi
;
Lelise Kumera
(
2020-08
)
The Effect of Logistics Service Attributes on Customer Satisfaction: A case of Ethiopian Pharmaceutical Supply Agency of Jimma, Nekemte, and Gambella Hubs
Tafesse Gizaw
;
Mekonnen Bogale
;
Gadise Amensis
(
2020-06
)
The Effect of motor claim Service Quality on Customer Satisfaction: the case of Ethiopian Insurance Corporation
ZelalemAmene
;
TadeleMengesha
(
2020-08
)
The Effect of Total Quality management (TQM) practices on customer satisfaction, (A case study of NewAman Metal Packaging)
Tesfaye Deressa
;
Chalchissa Amentie
;
Frew Mulatu
(
2020-06
)
Assessment of factors affecting customer satisfaction at Nib International Bank (private)Jimma town
Belay Mesfin
(
2018
)
The Effects of Service Quality on Customers Satisfactions: The Case of Commercial Bank of Ethiopia Serbo Branch
Kassahun Lemma
;
Tadele Mengsha
;
YibeltalAyalew
(
2021-07
)
The impact of m-banking service quality on customers’ satisfaction during COVID-19 pandemic, the case of Commercial Bank of Ethiopia, Jimma town southwest Ethiopia
Kebron Abraham
;
Belay Chekole
;
Umer Hajji
(
2021-06
)
Effects of Interest Free Banking Service Quality On Customers‟ Satisfaction: A Study On Jimma district Of Cooperative Bank Of Oromia
Mekiya Mahammued
;
Wondwosen Seyoum
;
Tihitina Demse
(
2023-07
)
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Type
Thesis (12)
Author
Belay Chekole (3)
Chalchissa Amentie (2)
Ashanafi Haile (1)
Belay Mesfin (1)
Dawit Mekonin (1)
Fikru refera (1)
Frew Mulatu (1)
Gadise Amensis (1)
Gebrehiwot Hiluf (1)
Hayalom Nega (1)
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Subject
Customer satisfaction (12)
Service quality (5)
service quality (2)
Assurance (1)
Business Process Reengineering (1)
claim handling (1)
Commercial Bank of Ethiopia (1)
Contentious improvement (1)
Cooperative Bank of Oromia (1)
COVID-19 (1)
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Date Issued
2020 (5)
2021 (2)
2023 (2)
2015 (1)
2018 (1)
2019 (1)
Has File(s)
Yes (12)