The impact of human resource development on organizational performance in ethio telecom south western region

Abstract

Organizations find it difficult to stay competitive in recent global economy. Importance of employee development program is growing for the organizations those pursuing to receive an advantage among competitors. This study had concentrated on human resource training and development factor influencing organizational performance at ethio telecom south western region. The aims of the study are to examine the how training and development affect performance of the organization and to point out the most significant factors that influence the performance of ethio telecom. The researcher had analyzed four training and development factor that influence organizational performance which is training and development need assessment, training and development design methods, training and development implementations, and training and development evaluation. A total of 146 questionnaires were distributed to 146 staffs at ethio telecom south western regional offices by hand and all 146 questionnaires were returned for analysis. The data had been analyzing by using Statistic Package for Social Sciences (SPSS). Research findings revealed there was significant relationship between training and development variables with organizational performance. The multiple regression results had shown that the independent variable which are training and development implementations, and evaluation are a significant predictor for organizational performance.