Workplace Conflict Causes and its Outcome in case of METEC

Abstract

Conflict is an inevitable normal part of life that occurs when the things individuals care about appear incompatible. It may arise from a misunderstanding between co-workers or poor communication within a department. No matter the cause, you can deal effectively with conflict in the workplace. Nonetheless, the result of poorly managed conflict can take an enormous consequences on employee’s as well as the organizations performance. The purpose of this study is to assess causes of workplace conflict and its outcome on employees of METEC, Metals and Fabrication Industry. Cross section research design with mixed research approach was employed together with Correlation and regression to conduct the research. The dependent variable of the study is conflict and the independent ones are communicational factor, organizational structure, personal behavior as well as harassment and violence that have outcomes that are dysfunctional. Questionnaires had been used as data gathering tool. Purposive/judgmental sampling is used for the purpose of collecting information by using questionnaire. Data had been collected from METEC, Metals and Fabrication Industry human resource department. A total of 256 sample respondents were involved as respondents of the study but only 239 respondents response was analyzed and interpreted using descriptive (using percentage, and frequency, mean scores) and inferential statistics (using Pearson Correlation coefficient and multiple linear regression). And finally it was recommend that for the major cause of conflict in METEC, Metals and Fabrication Industry i.e. Personal factors, the management needs to solve employee’s personal problem by openly discussing about their life outside the organizations premises and recommended to the corporation to modify its communication channel through which information flow