Logistics management information system performances of program drugs in selected public health facilities of east Wollega zone, oromia regional state, western Ethiopia

Abstract

Proper logistics management information system across all the supply chain levels guarantees correct supply decision that increases program impact and improves efficiency & effectiveness of the pharmaceuticals supply system so that it may maintain commodity availability, improve service seeking of the community, increase professional satisfaction and morale and then better health outcome. Objective: To assess the logistics management information system performances of program drugs in the selected public health facilities of East Wollega zone, Oromia regional state, Western Ethiopia. Method: A facility based cross sectional descriptive study design and exploratory sequential design for quantitative and qualitative method respectively were employed to assess the logistics management information system performances of program drugs & the associated challenges in selected public health facilities of East Wollega zone ,Oromia regional state, Western Ethiopia from April 1 to May 30/ 2017. Results: A total of 23 public health facilities (3 hospitals and 20 health centers) were included in the study of which 39% of them had automated recording system but no any installed electronic reporting system was found. With respect to data quality and facility reporting rates, about 65% & 79% of the facilities had accurate report and request format and bin-cards respectively while the facilities reporting rate was 97%. Around sixty nine percent of the facilities had timely reported and 97.8% of the reports were found to be complete. Inadequate human resource, lack of automated record format and lack of commitment from the health workers and the management group were identified as the major challenges of the logistics management information system management. Conclusion: The study concluded that logistics management information system performances; particularly report accuracy, report timeliness and record accuracy require additional efforts for improvement while completeness of the report and reporting rate should be kept up. All the selected facilities were suffering from human power inadequacy, uncommitted facility managers & higher level supervisors to support the logistics management information system implementation.