Factors Affecting Employee Engagement in Case of Lion International Bank S.C.

Abstract

The main purpose of this study is investigate factors affecting employee engagement in case of Lion International Bank S.C. The study was applied explanatory research design. To address the research objective a sample of 275 employees found at Head Office and Addis Ababa City Branches were involved. The relevant data was gathered using questionnaire and a total of 237 giving 86% of response are returned. After different assumptions were tested the study hypothesis performed using SPSS software. The result of the study finding revealed all the four factors that were identified in conceptual framework; job characteristics, reward and recognition, perceived organization support and Perceived supervisor support have a positive impact on employee engagement. This indicates that all the independent variables have contributed to employee engagement in Lion International Bank. Furthermore, job characteristic and reward and recognition variables found to be the first and second significant factor considered for employee engagement in Lion International Bank S.C. Among others, the study recommends that it is better for the Bank to review and update its work unit’s procedures and job requirements periodically to make employees to perform their job more comprehensive and challenging that require the skills of the employees.