Effect of Employees Performance Appraisal Practices on Employee Performance-In case of British Council, Addis Ababa Ethiopia Office

Abstract

Performance appraisal is an important instrument in the work force management, if it is performed correctly and logically, it can conduct the organizations to their goal and the personnel will achieve their interests. This study aimed examined the effect of current performance appraisal practice on Employees performance at British council, Ethiopia office. To do so; the study has used data from the organization using self-administered questionnaire. Out of the total 71 questionnaires distributed to the whole employees of the organizational only 64 of them are properly recorded and returned to the researcher. Descriptive and inferential analysis such as correlation and regression analysis are conducted. The findings of this study showed that the PA system is not fully intended to meet the interests of both the employee and the employer. Neither it helped the organization to determine rewards and payments and to provide basis for disciplinary actions, different benefits, promotion opportunities and pay etc. The study has also identified that there are many challenges on the PA process/practice that are faced commonly by the organization and the employees. Some of them includes; unavailability of the required resources, supervisors do not display the right attitude to help the process, the cost of financing the process is high. Also, some workers become significantly uncomfortable on the appraisal process, and performance goals do not consider pertinent environmental factors and PA results are not fully acted upon. Based on the findings of the study, the researcher recommends that the HR department and Supervisors should play their prominent role to help the appraisal process by strengthening the management in performance appraisal system, the management should use and apply clear and measurable criteria or rates to conduct performance appraisal, Performance goals should consider pertinent environmental factors and PA results should fully be acted upon, the appraisal process should fully be made fair and reasonable, etc.