effect of employees job satisfaction on organization performance in the case of private commercial bank of Abyssinia in Addis Ababa

Abstract

The paper explores the effect of employee job satisfaction on organization performance. It notes that job satisfaction is vital to organization performance. The study used cluster sampling to gather data from employees of private commercial bank of Abyssinia. The sample of the study has 375. Researcher would distribute 376 questionnaires to employees from this collected 348 (93%) questionnaire which used for analysis. the collected data were presented and analyzed using SPSS version 23 software. The paper concludes that employees job satisfaction have significant effect upon organization performance. Supervision, promotion, work environment and work content has significant effect on organization performance. While the work group has insignificant effect on organization performance. The paper recommends that the organization improve the supervision support employees by supply resources at work, the organization most made flexible and comfortable program in order to meet the organization goal, the bank must be enhanced employees have positive feeling toward his or her job at work, the bank review the growth structure and improved them and the organization must develop plan to enhance of their capability to address internal issue. Finally, the bank should raise employee satisfaction by focusing on design the challenging and interesting work, improve supervision and employees relationship, making neat and full work equipment, design fair and clear promotion system in order to keep the employees motivated and committed to drive organizations vision and goals domain. Management should also put in place structures that enhance employees job satisfaction in order to induce positive subsequent employee positive outcomes that may lead to maintain and supported organization competitiveness in today highly competitive global era.