Effect Of Training And Development On Employee Performance: The Case Of Commercial Bank Of Ethiopia East Addis Ababa District.

Abstract

The purpose of this study is to investigate the effects of training and development on employee’s performance of Commercial Bank of Ethiopia east Addis Ababa district. Explanatory and Descriptive research design is used to undertake the research. The study used both primary and secondary data sources. The primary data used for this study was collected through self administered structured interview and questionnaire that was tailored with the help of literature to collect the relevant information from the respondents. The questionnaire included 35 item categorized into 6 parts, which are general information of employee’s performance, need assessment, training plan, design and implementation, evaluation and policy and procedure. Survey was carried out at 12 CBE Grade 4 branch respondent employees. A sample of 222 employees was selected. From the sample employees, 22 of them have not been collected. Interview was also conducted with branch managers and trainers. With the support of SPSS statistics V23 software system: - descriptive, correlation and regression analysis was conducted to generate results. Correlation analysis was used in this study to show the relation between dependent and independent variables. Based on this, all variables have positive and significant relationship with employee’s performance. Multiple regression analysis was used in establishing the significance of the relationship between training need assessment, training plan, design and implementation and policy and procedure, which in the finding, has positive and significance relationship. The finding suggested that, all variables have strong impact on employees’ performance except evaluation which was at moderate range. As the output of the training and development programs must be intensively evaluated in order to enhance the overall performance of the employees, the researcher recommended that, EAAD needs to give due emphasis to the evaluation aspects of a training program.