The Effect of Training and Development on Employees Performance: The Case of Agaro General Hospital

Abstract

This study is about the effect of training and development on employee performance. The main objective of training and development is to improve employee knowledge and the skills for their better performance. The employee performance was measured in terms of the improvement in motivation and Job Satisfaction. The study was done based on primary and secondary data sources. The research design was in the form of explanatory design and data collected was based on people‘s attitudes, opinions, or any of the variety of education or social issues. There was no sampling technique used. As the number of total populations is too small, all 261employees were taken as a sample size. The composition of the participants 98(39.2%) respondents are females and 152(60.8) are males. This implies as majority of the respondents are male. A self-administered structured questionnaire was designed to collect the relevant information from the respondents. The survey questionnaire was 30-items developed to assess Training and Development with respect to Employees Performance. The data collected from the target population were analyzed using SPSS version 25. The total number of questionnaires distributed was 261 out of which 250 (95.78% return rate) were properly filled and returned and finally used for analysis purpose. The data was analyzed using quantitative and qualitative statistics. At the end, the finding of the research recommends the Agaro general hospital shall conduct frequent trainings to make sure its employees for better serving the interest of the customers. The results also suggest that the method of training shall be trainee centered than trainer centered for the senior employees.