The effect of work life balance on organizational citizenship behavior: A study on commercial bank branches in werabe town

Abstract

The general objective of this study is to examine the effect of work life balance initiatives on Organizational citizenship behavior in case of commercial banks branch found in Werabe town by taking the whole 150 employees, so that the survey type is census. The data collected through standardized Likert-scale questionnaire and analyzed using both descriptive (frequency, percentage, mean and standard deviation) as well as inferential statistics (ANOVA, correlation, regression and independent sample t-test). The study was employed through descriptive and explanatory study design. The study found that, majority of employee’s perceptions was low for all major work life balance initiative variable included on this study; also, medium in perceiving of organizational citizenship behavior. Among the independent variable under study: three of them namely (flexible work arrangement, work leave program and dependent care initiative) have positive and significant relationship with organizational citizenship behavior and the rest two (working hour and work load) have negative and significant effect on organizational citizenship behavior. The beta coefficients of this study indicated that flexible work arrangement have a large effect on OCB followed by work leave programs. Among other things the study recommended that, well- structured WLB initiatives will offer viable advantage for employees, specifically increase employee organizational citizenship behavior the banks should increase flexibility, work leave program and other WLBI to improve employees work life balance by considering the positive effect of work life balance spillover effect on the improvement of organizational citizenship behavior.