factor affecting effectiveness of pharmaceutical delivery the case of Ethiopia pharmaceuticals supply agency Jimma town

Abstract

The main objective of the study was to investigate the factor affecting effectiveness of pharmaceutical delivery the case of Ethiopia pharmaceuticals supply agency Jimma town. The study was designed to identify the factor affecting effectiveness of pharmaceutical delivery the case of Ethiopia pharmaceuticals supply agency Jimma town. The researcher was used quantitative data in respect with research variables of Effectiveness of Pharmaceuticals delivery. The researcher was used both primary and secondary data. Primary data was collected from EPSA internal staff and from health facility who are pharmacy professionals who come to EPSA to collect pharmaceuticals. The study was adopted stratified random sampling technique. Stratified random sampling is a technique which attempts to restrict the possible samples to those which are ``less extreme'' by ensuring that all parts of the population are represented in the sample in order to increase the efficiency. Basing on the Krejcie & Morgan (1970) table for sample size determination, a sample of 103 respondents was selected from 140 employees of the respondents. The researcher was analyzed data by using descriptive statistics (mean and the standard deviation), correlation and multiple regression analysis. The regression analysis conducted indicated that the independent variables have a significant influence on effective distribution of pharmaceuticals. packaging condition and facilities, storage and inventory control practice, order fulfillment, communication and customer service management and transport and distribution system have significant influence on effective distribution of pharmaceuticals. From the findings of this study, it can be concluded that: the effectiveness of pharmaceutical distribution in terms of packaging conditions and facilities, storage and inventory control practice, order fulfillment, communication, customer service management, transportation and distribution system with both the mean and correlation test indicating a great influence in a positive relationship and moderate levels. EPSA should coordinate the actions of various departments involved in the drug selection, quantification, procurement and distribution of pharmaceutical products and the health facilities.