Determinants of employee turnover intention: in case of Jimma town water supply and sanitation office

Abstract

The primary purpose of this research was to examine determinates of employee turnover intention in case of Jimma town water supply and sanitation office. This study specifically aimed to address assessing effect of internal or pushing factors, external or puling factors, personal factors that affect employee turnover intention in this case area. A Cross- a sectional explanatory research design and mix approach which is both qualitative and quantitative research approach was employed. In addition, the researcher determines 110 respondents by using online sample size determination Simple random sampling was used to select the representative samples. The research data was collected from the respondent through questionaries’ and interview method and analyzed through both descriptive and inferential statistic methods of data analysis. Reliability test, response rate test and regression diagnosis test were made before preceding the analysis According to the study finding stats that all variables, internal pushing factor, external pulling factors and personal factors were significantly influencing employee turnover intention. Finally, the researcher recommended to the institution to apply employee turnover retention mechanisms such as balance workloads, established advancement opportunity, build employee engagement and create good work environment in order to reduce turnover intentions of employees