The effect of warehouse management practices On supply chain performance: in the case of Ethiotelecom, jimma district

Abstract

In the supply chain, warehousing is very important and used as a bridge for material flow between supplier and consumer; there this study aims to investigate the effect of warehouse management practice on supply chain performance ce in the case of Ethio-telecom, southwest region. An institutors-sectional sectional study triangulated with qualitative study was employed from May 15/2022 to July 15/2022. A self-administered structured questionnaire and interview was used for data collection from the employees who work at Ethio-telecom, Jimma district using a stratified sampling technique. To achieve the objectives of this research, the study was used both quantitative and qualitative methods, and the relationships proposed in the framework were tested using descriptive and explanatory research design. The primary data was conducted from235 employees of the-telecom-selected staff using a Likert scale type questionnaire as a measuring instrument for the collection of the employee's perception of the variables. To analyze descriptive data descriptive statistics like frequencies and percentages has used. To analyze inferential data linear regression was done through SPSS version 20 software. The result of this study revealed that Receiving activities, storage activities and order picking activities were statistically significant effects on Ethio telecom supply chain management performance in Ethio-telecom Jimma district. These studies recommend that to improve supply chain performance of the district; managers at different levels), and all stakeholders should work collaboratively to increase supply chain management performance