Abstract:
Many researchers suggest that performance evaluation system have not been successful
in creating motivation and improvement of employee's performance (fletcher2001). In
HTSC, there exist a huge performance gap and level of motivation among employees and
employee- shareholders. An effective performance management system enables
employees to perform their roles to the best of their abilities with the aim of achieving or
exceeding established targets and standards that are directly linked with the
organizations objectives. Thus, the objective of the study was to assess the Impact of
performance appraisal on Motivation and Productivity in the case study of SWD HTSC.
To collect necessary information for the purpose of the study, the researcher used faceto-face interview using structured questionnaires and telephone Interview was employed
for primary source of data. Whereas secondary data was gathered or compiled from
published and unpublished sources or files. From the total population of 202 employees
by using Random sampling the sample size were 135. Allocation of respondents was done
by using stratified sampling technique because the sample that was drawn is
heterogeneous group. Because the population is heterogeneous there were a number of
strata, the sample was selected from each stratum. Stratified sampling offers equal
opportunity for every element found in each stratum to be included in the sample
proportionate to the relative size of that stratum. Questionnaires are distributed to a
sample of 135 employees out of which 125 questionnaires were returned. Based on the
returned questionnaire, descriptive statistics were used to analyze the data. For
analyzing data, SPSS Software version 20.0 was applied. In order to assess the reliability
and consistency of the instrument the Cronback’s Alpha (α) analysis was conducted.
Results presented there were positive relationship between performance appraisal with
employee’s Motivation and Productivity. The study recommends a set of guidelines,
which could be used in improving the current performance appraisal policy and further
boost employee motivation and productivity.
