Abstract:
Introduction
Recently FMOH considering as cervical cancer is a public health problem, introduced
SVA with STA for CC screening programme as routine care of reproductive health services.
Assessing patient satisfaction, toward the care or attribute of care has a programmatic
importance.
Objectives
Health facilities based study in jimma zone to asses client satisfaction toward VIA
service and to identify challenges for timely intervention in Jimma zone, 3 selected
Hospitals ,South West Ethiopia, from January to may , 2016/17
Methods
A survey with a mixed method of data collection was used. A complete enumeration of
data collection with exit interview of 333 screened women was determined using single
population proportion formula (P=68.33%-of women very satisfied which was done
previously in Malawi), with margin of error 0.05, and 95% CI.Descriptive statistics
computed, summarized for essential Characteristics of participants , checked for fitness to
Chi-square test & P value of 0.25 used to declare statistical power at univariate level
significant variables selected for multiple logistic regression, at P value 0.05, 95 % CI
conducted to assess their relationship with client satisfaction level.
Results
Out of three hundred thirty three screened women the VIA positivity rate over a given study
period was 16(4.8%). At least all women were satisfied to the service, majority 228 (68.5%) being
very satisfied. It is only having positive attitude toward curability of cervical cancer (AOR =
0.517[0.299-0.894] at 95% CI) which showed statistically significant association to be very
satisfied.
Conclusion & recommendation
Almost all women were satisfied with the service. Still lack of Knowledge and awareness related
to cervical cancer and its preventive strategies including VIA were seen prominently. Already
started Community awareness on cervical cancer and its preventive strategies including
availability of VIA service has to be further strengthened by possible means and with great effort.
