Abstract:
The main purpose of this study is investigate factors affecting employee engagement in case
of Lion International Bank S.C. The study was applied explanatory research design. To
address the research objective a sample of 275 employees found at Head Office and Addis
Ababa City Branches were involved. The relevant data was gathered using questionnaire
and a total of 237 giving 86% of response are returned. After different assumptions were
tested the study hypothesis performed using SPSS software. The result of the study finding
revealed all the four factors that were identified in conceptual framework; job
characteristics, reward and recognition, perceived organization support and Perceived
supervisor support have a positive impact on employee engagement. This indicates that all
the independent variables have contributed to employee engagement in Lion International
Bank. Furthermore, job characteristic and reward and recognition variables found to be the
first and second significant factor considered for employee engagement in Lion
International Bank S.C. Among others, the study recommends that it is better for the Bank
to review and update its work unit’s procedures and job requirements periodically to make
employees to perform their job more comprehensive and challenging that require the skills
of the employees.
