Abstract:
The purpose of the study was to examine the relationship between employee
motivations and job Satisfaction using Herzberg’s two-factor theory in Commercial
Bank of Ethiopia Jimma District. The subjects of the study were 132 employees and
they were selected by employing stratified sampling methods. Out of 132 participants
selected for the study, only 120 valid questionnaires were collected and filled the
properly representing 90% of the total sample. Data were collected by adapting
Minnesota job satisfaction scales. The reliability of the adapted scales were tested and
found to be reliable. The data were analyzed through descriptive analysis of
motivator and hygiene factors variables by using tables and figures. Correlations
were applied to test the relationship between job satisfaction and motivator factors.
Further, the significance difference of demographic factors and job satisfaction were
investigated and tested using ANOVA and T-test. From the seven Hygiene (extrinsic)
factors that related to job satisfaction, the respondents agree on five factors. The most
correlated Hygiene factor to overall motivation is security, the highest percentage of
94.2 followed by relationship with coworkers by 72.5 % and the employee was not
satisfied at working condition and salary. From intrinsic factors the most important
factor that related to job satisfaction level of employees came out to be Achievement
by percentage of 67.5 followed by responsibility by 62.5% and the least important
factor that less related to the satisfaction level of employees came out to be Personal
growth, recognition and work itself which got the minimum percentage of 8.3, 10.8
and 35 respectively. The results of this study revealed that, there were no significant
differences in job satisfaction in relation to gender, age, educational qualification,
marital status and work experience (years of service). Therefore, the differences may
be due to random sample variation.
