Abstract:
Employee satisfaction with regard to HRD practices are one of the most important challenges
that public service industries are facing in currently competitive market and HRD practices are
found to be most important factor for creating satisfaction among employees. Many studies have
been conducted to determine predictors of employee satisfaction but these studies not focused at
regional level. CBE similar to the other organizations attempt to increase employee job
satisfaction. In this regard, HRDP can have a critical role. Among different HRD practices, this
study focused on training and development, career development and organizational
development. Therefore, the purpose of this study was to assess employees’ satisfaction with
HRD practices on training and development, career development and organizational
development elements in Commercial Bank of Ethiopia (CBE) of Jimma town. the population of
the study covered the entire 500 permanent staffs and the sample size of 220 employees were
drawn through random sampling method with the combination of simple random sampling
technique. self-administered questionnaires and interviews were used as a primary data source
while other relevant documents and literature reviews were used as secondary data and
analyzed with descriptive statics (mean and frequency) and inferential statics (correlation
and regression). Accordingly, the findings revealed that the organization has poor HRD
practices that show below average level of employees’ satisfaction. The results from Pearson
Correlation test demonstrated that there is a significant and positive relationship between
predictors and dependent variables while the Multiple Regression analysis revealed that the
two variables called training and development and career development are an effective
predictors while organization development is not effective predicator of the dependent variable
in this model. Moreover, the three HR development variables such as training and development
and career development have significant effect on employee satisfaction and organizational
development have a less effect on employee job satisfactions.
