Abstract:
The main objective of this study was to assess the role of internal control, internal audit, and
organization commitment in promoting good governance in Jimma Town Municipality. The
independent variables are internal control, internal audit, and organization commitment.
Meanwhile, the dependent variable is good governance. The study employed mixed research
approach and cross-sectional research design. Purposive sampling method was employed to select
respondents. The primary data were collected from service providers of Jimma Town Municipality,
leaders, internal audit, finance, land, construction and human resource department’s representative
respondents from each hub using questionnaire and interview. Beside to this, document analysis was
made to support the primary data. The data was analyzed quantitatively using tables, frequency,
percentage, mean and standard deviation and qualitatively using explanations. The study found that,
internal control, internal audit, and organization commitment has positive role for good governance
at JTM. The reason for this positive result has inferred that the new administrative officials of the
municipality were taken measures on hindrances of good governance and service provision
practices such as, corruption, poor management, and accountability to establish institutional
framework and mechanism to follow-up the implementation of good governance. The study finally
recommended municipality to open their door for the participation of other stake holders, increasing
the implementing capacity of the service providers in the institution through training, the necessity
of using different mass media including the regional and local mass media for good governance
issues, struggling against corruption in their run forward to achieve institutionalized good
governance.
