Abstract:
This study aims to investigate factors that influence the transactional performance of micro and
small enterprises in Mendera Kochi, Seto Semero, and Ginjo Guduru Kebele. To this end, mixed
research approaches (qualitative and quantitative) were implemented. In this study, the
researcher included five MSE (manufacturing, construction,construction ,services,wood and
metal, and trade) activity types. The researcher employed stratified random sampling, with 116
respondents selected using Yemane's (1967) sample size determination formula.For this study,
primary data was collected through a questionnaire and a semi-structured interview. In order to
obtain information from the respondents’ questionnaire was distributed to all 116 owners of the
enterprise, from which 113 questionnaires were returned. The quantitative data in the present
research was analyzed using descriptive statistics such as mean scores and standard deviations
using the statistical package for social sciences, SPSS (Version 26). The qualitative data, on the
other hand, was analyzed using descriptive narration and textual explanation. The current
study's findings indicated that major factors influencing the transactions of micro and small
enterprises in the study area were: management-related factors; marketing-related factors;
transaction-related factors; financial-related factors; access to finance; and entrepreneurialrelated factors. Finally, recommendations are given based on the above findings. These
recommendations include:the micro and small enterprise owners should enhance their marketing
skills through proper training and experience sharing with other successful MES operators; the
MES operators should support their enterprises with new technology in order to facilitate their
work and improve the quality of services to the surrounding communities; the micro and small
enterprise operators should enhance their finance management skills through sharing
experiences among model enterprises, employing good financial statements, working with other
MESs in the town, and attending different short, medium, and long trainings in relation to
finance; the government and other concerned bodies have to provide care to reduce such factors
to improve the transaction of MSEs, ,and the government bodies in Jimma town and the selected
kebeles, such as Mendera Koch, Seto Semero, and Ginjo Guduru, and other stakeholders are
better off working with the Technical and Vocational Enterprises Office in Jimma town in order
to solve the problems MSE operators faced