Abstract:
Background: As organizations strive to enhance performance and retain talent, understanding
how employees perceive their engagement and satisfaction is crucial.Organization want Engaged,
satisfied, and committed employees working for them because these employees understand how
they help meet the goals of the organization. However, their perception has not been studied in
Ethiopian pharmaceutical supply services.
Objectives: The primary aim of this research is to assess Perception of Employee Engagement
and Job Satisfaction on Organizational Commitment among staff at the selected hubs of Ethiopian
Pharmaceutical Supply Services
Methods: The study used descriptive cross-sectional design to investigate employees engaged in
pharmaceutical supply chain activities at a selected hub of Ethiopian Pharmaceutical Supply
Services (EPSS) from November 2024 to December 2024. A sample of two hundred fifty staff
members from EPSS head office and four other hubs were chosen randomly. The data were
collected using a five-point likert scale with self-administered questionnaire and analyzed using
descriptive and inferential statistical techniques. The data were entered into Epi Data version 4.6
and analyzed using a statistical package for the social sciences version 27. Multiple linear
regression was used to determine associations and make predictions between dependent and
independent variables, with p<0.05 considered statistically significant.
Results: Among the 282 questionnaires distributed, only 250 employees responded. From the
finding of this study employee engagement and job satisfaction which were independent variables
regressed on organizational commitment as dependent variable had significant positive impact on
organizational commitment with standardized regression coefficients (β) of 0.273( p-value <0.001
and 0.243 p-value<0.001,respectively. However, there is a little variations around 12.4% were
explained in organizational commitment of employees at selected hub of EPSS.
Conclusion and Recommendations: The findings indicate that when employees feel engaged in
their roles and satisfied with their work environment, they are more likely to develop a strong
commitment to the organization.
