Perception of Employee Engagement and Job Satisfaction on Organizational Commitment among staffs at the selected hubs of Ethiopian Pharmaceutical Supply Services

Abstract

Background: As organizations strive to enhance performance and retain talent, understanding how employees perceive their engagement and satisfaction is crucial.Organization want Engaged, satisfied, and committed employees working for them because these employees understand how they help meet the goals of the organization. However, their perception has not been studied in Ethiopian pharmaceutical supply services. Objectives: The primary aim of this research is to assess Perception of Employee Engagement and Job Satisfaction on Organizational Commitment among staff at the selected hubs of Ethiopian Pharmaceutical Supply Services Methods: The study used descriptive cross-sectional design to investigate employees engaged in pharmaceutical supply chain activities at a selected hub of Ethiopian Pharmaceutical Supply Services (EPSS) from November 2024 to December 2024. A sample of two hundred fifty staff members from EPSS head office and four other hubs were chosen randomly. The data were collected using a five-point likert scale with self-administered questionnaire and analyzed using descriptive and inferential statistical techniques. The data were entered into Epi Data version 4.6 and analyzed using a statistical package for the social sciences version 27. Multiple linear regression was used to determine associations and make predictions between dependent and independent variables, with p<0.05 considered statistically significant. Results: Among the 282 questionnaires distributed, only 250 employees responded. From the finding of this study employee engagement and job satisfaction which were independent variables regressed on organizational commitment as dependent variable had significant positive impact on organizational commitment with standardized regression coefficients (β) of 0.273( p-value <0.001 and 0.243 p-value<0.001,respectively. However, there is a little variations around 12.4% were explained in organizational commitment of employees at selected hub of EPSS. Conclusion and Recommendations: The findings indicate that when employees feel engaged in their roles and satisfied with their work environment, they are more likely to develop a strong commitment to the organization.