Job Satisfaction among Health Workers of Public and Private Sector Hospitals in South-West Shoa Zone, Oromia Regional State

Abstract

Job satisfaction among health workers became high on the agenda as it has been the driving force on quality of work, productivity, turnover, patients’ satisfaction and organizational performance. Thus, the objective of this study was to examine the level of job satisfaction among health workers of private and public sector hospitals in South-West Shoa Zone, Oromia Regional State. In doing so, comparative cross-sectional survey was conducted on 220 healthcare workers who were selected based on stratified sampling method. Spector’s self-administered Job Satisfaction Scale was used to collect data. The findings showed a moderate level of overall job satisfaction among health workers. Furthermore, the study found out that health workers in private sector hospital had better job satisfaction than public counterparts which was statistically significant. Regarding gender differences, the study also revealed female health workers had high job satisfaction than males, which was also statistically significant. Statistically significant differences on job satisfaction were also found for age group, level of education, and fields of profession. Moderate positive relationships between overall job satisfaction and all nine facets of satisfaction were obtained which were also significant. The study findings could provide decision makers with valuable insights in identifying factors to focus on improving job satisfaction. Based on the findings of the research, recommendations were also forwarded.