Induction and orientation Practices and Perceived Effect on Health Work Force performance and satisfaction in Public Hospitals of Ilubabour zone, Oromia Regional State, South West Ethiopia,2018

Abstract

Background: Successful orientation speeds up the adaptation process by helping new employees feel comfortable in the organization and by making them more productive on the job. In today’s world most organization are recognizing that this type of simple generic orientation is not enough, a more complex employee orientation or on boarding process is required. Objective: To assess induction and orientation practices and perceived effect on health work force performance and staff satisfaction in public hospitals of Ilubabour zone, Oromia regional state, south west Ethiopia, 2018. Methods: A Facility based cross sectional study was conducted by using both quantitative and qualitative data collection methods. Quantitative data was collected by self-administered questionnaire and qualitative data was collected by in-depth interview with purposefully selected key informants using interviewer guide. The sample size for quantitative data was calculated by using single population proportion formula. Accordingly, a total of 403 samples were drawn from the source population by stratified sampling technique. Finally, to select the study participants from the strata simple random sampling was employed. The quantitative data was entered to EPI DATA version 3.1 and analysis was conducted by using SPSS version 20. Descriptive statistics such as, frequency, mean, SD, were computed as appropriate and results were described in narrations, tables and figures. Furthermore, qualitative data of in-depth interview was transcribed, and thematically analyzed and triangulated with quantitative findings. Results: Analysis Regarding attending induction and orientation training, according to the findings only around 135(34 %) out of 388 of the respondents have attended induction and orientation training during assigned to different new responsibilities within the studied organization that they took orientation for one day and finding from key informants revealed that for under one day or an hour. Regarding the practices held during the training welcoming them to the organization and department was practiced, the rest practices like sharing the organization vision, involving senior leaders and post training evaluation was responded that they were exercised poorly within the organizations. The findings on the perceived of effect of induction and orientation training on Employee Performance the respondents responded that 53.1% of them responded that it has effect on their performance the rest 46.7% of respondents perceived that its doesn’t on employee’s performance. The other finding was the perceived effect of induction and orientation training on employee’s job satisfaction the findings show that,55.7% of respondents was perceived that it has an effect on their satisfaction and the rest was perceived that it doesn’t have effect on employee’s satisfaction. I II Conclusion and recommendation Generally, the induction and orientation practices assessed in this study was practiced poorly with poor supportive supervision and post training evaluation. majority of the employees perceived that the program has effect of their performance and satisfaction and the rest were not understanding whether induction and orientation training provided in their organization have effect on their performance as well as on their job satisfaction. These result was also supported by the qualitative findings from key informants responding that currently as that of other sector like education it doesn’t got enough focus but if it will get organized attention throughout the health sector structure it’s have a positive effect on performance improvement and employee job satisfaction. So, the hospitals should conduct well planned and organized induction and orientation trainings, Oromia regional health beraue, has to review and evaluate the training guideline and made an assessment of the trainings conducted so far, as the employees are hired at different times orientation kit that provides enough information about the organizations should be availed in the studied organization.