Abstract:
A functional referral system is a key element of primary health care which is widely practiced
throughout the world. Ethiopia has also prioritized patient referrals in its health policies and
established a referral system within its primary healthcare facilities to maximize utilization of
healthcare resources at all levels. The use of recently introduced health information technology could
assist medical professionals in daily patient monitoring and examination. Particularly mobile
applications can enhance the quality and timeliness of referral links, especially in under-resourced
health systems. However, in many low and middle-income countries, including Ethiopia, patient
referrals are still being communicated through referral slips and telephone conversations. This
outdated method of referral communication can cause delays in patient diagnosis and treatment
within these countries
