Abstract:
The construction industry in Jimma, Ethiopia, is of utmost importance to the region's
outcomes, as it substantially contributes to the expansion of construction. Nevertheless,
this industry continues to encounter enduring challenges in communication management,
which have a negative impact on the effectiveness and project success. In considering the
importance of effective communication in construction projects, this study aims to assess
and improve communication management in construction projects within the Jimma town
context. The aim is to identify areas that require enhancement and propose strategies to
improve communication practices to attain successful projects.
The research methodology involves administering an extensive survey that collects
quantitative data from 259 stakeholders in the construction industry of Jimma via a
structured questionnaire. To meet the goal both qualitative and quantitative research
methods were used. Purposive sampling was employed to determine the target
population. The collected data is subjected to complete statistical analysis, including
descriptive statistics, correlations, and other methods and the data were analyzed using
the “Statistical Package for the Social Sciences” (SPSS). These analyses aim to extract
significant insights and identify relationships within the dataset. This strict analytical
methodology guarantees a thorough comprehension of the communication dynamics
within Jimma's construction initiatives.
The results show that the inadequacy of communication management in Jimma
construction projects. Communication challenges—such as political/community
interference and ineffective leadership—have an effect on initiatives. Poor
communication management significantly affects the delivery, costs, and quality of a
project. Communication channels, including site review meetings and project reports, are
frequently utilized. The respondents indicate that there is a requirement for enhanced
communication management within the construction industry in Ethiopia.
In conclusion, the research demonstrates the significance of customized communication
approaches within the construction industry of Jimma. The suggestions encompass
improving communication strategies, encouraging open communication, and improving
managerial skills. The results of this study enhance understanding of the complexity of
communication within construction projects, providing practical advice for practitioners
seeking to overcome challenges in the field of construction.
