Abstract:
This research paper has designed to assess human capital development practice of Dashen
Bank s.c. The objective study was to assess the opinions of employees towards human capital
development program in increasing employee's knowledge and performance. As to the method
of the study, descriptive survey method was employed. Regarding population of the study,
employees of Dashen bank which are working at south west, west and central region braches of
the country nearly 850 employees were the target population of the study. In order to make the
study more manageable from a total of population mention above 86 employees were selected
using simple random sampling technique. As to the data collection instruments questionnaire and
semi-structured interview were employed. The collected data were analyzed by using the
empirical data processing statistical package for social sciences (SPSS 16.0). The result of the
study revealed that the perception of employees of Dashen bank toward training and
development is positive. Most of the employees realized that there is change on their
performance, knowledge and motivation after involvement in the training program prepared
by the organization. However the bank is not effective in assessing individual training need to
give adequate and timely training on topics which has long lasting effect. Moreover, the
evaluation of the training result also a big challenge for the organization. Therefore, based on
the findings the following recommendations have been forwarded. It is advisable if the bank
timely identifies the knowledge gaps and individual training needs and continuously evaluate
the result of the training and development programs, and design steps on how to identify
individual training needs and evaluation mechanisms on the result of the training. On top of
this it is advisable if the bank gives attention to an insight as to how far the practice of
training associates with the need and problems to be tackled for further employee training
and development program of the organization.
