Assessment of human capital development pratice: the case of dashen bank s.c

Abstract

This research paper has designed to assess human capital development practice of Dashen Bank s.c. The objective study was to assess the opinions of employees towards human capital development program in increasing employee's knowledge and performance. As to the method of the study, descriptive survey method was employed. Regarding population of the study, employees of Dashen bank which are working at south west, west and central region braches of the country nearly 850 employees were the target population of the study. In order to make the study more manageable from a total of population mention above 86 employees were selected using simple random sampling technique. As to the data collection instruments questionnaire and semi-structured interview were employed. The collected data were analyzed by using the empirical data processing statistical package for social sciences (SPSS 16.0). The result of the study revealed that the perception of employees of Dashen bank toward training and development is positive. Most of the employees realized that there is change on their performance, knowledge and motivation after involvement in the training program prepared by the organization. However the bank is not effective in assessing individual training need to give adequate and timely training on topics which has long lasting effect. Moreover, the evaluation of the training result also a big challenge for the organization. Therefore, based on the findings the following recommendations have been forwarded. It is advisable if the bank timely identifies the knowledge gaps and individual training needs and continuously evaluate the result of the training and development programs, and design steps on how to identify individual training needs and evaluation mechanisms on the result of the training. On top of this it is advisable if the bank gives attention to an insight as to how far the practice of training associates with the need and problems to be tackled for further employee training and development program of the organization.