Abstract:
Background: Health professionals’ motivation can potentially affect the provision of health services.
The health workforce is motivated only when the organization and the individual goals are
aligned. Low morale among the workforce can undermine the quality of service provision and drive
workers away from the profession. While the presence of motivated staff is a key aspect of health system
performance. Jimma University Specialized Hospital is area of teaching beside provision of health
service with a number of health professionals and currently motivational of staffs are not systematically
studied in which it is a vital for quality of care and performance improvement with interested
workforces.
Objective: The objective of this study is to assess percentage of motivated and contributing factors to the
current state of motivation of health professionals practicing in Jimma University Specialized Hospital.
Methods: Facility based cross sectional study was employed from March 30 to April 29 in Jimma
University specialized hospital. The study was included all health professionals that available during
data collection. Data collected by self administered questionnaire, and interview, by data collectors
after permission obtained and analyzed using SPSS version 20. Items were dichotomized, binary and
multiple logistic regressions were used. P-value of less than 0.05 was considered as statistically
significance in multivariate. Result was presented by tables, graphs and in narration form.
Result: Total 456 self-administered questionnaires were distributed, and 403 (88.8%) were received.
The percentage of health professionals motivated in Jimma University specialized hospital was 25.1%
and it ranged from 6.7% to 33.3% in different professional categories. The Job satisfied OR=7.64 (3.49,
16.72), presence of good interpersonal relationship between service providers and management at
workplace OR=4.62(1.98, 10.75) and Presence of regular training opportunities in the facility OR=2.23
(1.01, 4.96) were the most predominant motivational factors. Work responsibility and achievement were
the first and the second motivator’s factor ranked by health professionals respectively.
Conclusion and Recommendation: Motivation of health professionals was very low. Interpersonal
relation with providers and administrators, regularly presence of training opportunities and job
satisfied level were predominant motivational factors. Work responsibility and achievement were
highest motivators of health professionals` motivation. Hospital administrators should give attention for
those factors identified for further improvement.
