Users need assessment on web based integrated library system services in selected Ethiopian academic libraries

Abstract

The study entitled “Users need assessment on web based integrated library system services in Ethiopian academic libraries “has focused on assessing the need of the web based resources and services of libraries through integrated system. The study is confined to three public university of Ethiopia. Survey methods with questionnaires were designed to collect information from academic staff, and students. The stratified sampling was used to select sample from the universe of study. Questionnaire was distributed among 420 users 76 for Dire Dawa University, 160 for Haremaya University and 185 for Jimma University. From all selected users 360 users are surveyed responded. Percentage calculations have been used to analyze the responses. Analysis of the responses received from students and academic staff revealed that users were visiting website frequently to meet their information needs for electronic resources but the users access the system and the service from other different place in the university has maximum with 81% due to this reason most of the users use different search method from web site because of the service are does not have any guide and help for the users how to search and get the service and system the response also shows 36% and 55.6% of the users disagree and naturally agree. The Interest of users on resources provided are highly on different electronics resources with 63% and on existing resources and system not have adequate resources and searching quality are not as users need. The users need on the service of the system limited from the result most of the user with 45.1% need convenient access time and place and they need on different services in the system Access to other university resources, Supplemental reading sites, Integration of available digital library in Ethiopia, Accessing the resource from one site, From the result users are regularly using of website, familiarized with the e-resource and web based services as well as the other reasons mentioned above indicate there is a strong need on web based integrated library system and services to implement the system in Ethiopian University academic libraries.