Abstract:
This article aims to explore existing knowledge management (KM) process in
healthcare sectors and argues for an effective KM alignment with the clinical pro cesses. Basically, it discusses KM's processes such as knowledge capture, knowledge
store, and knowledge transfer to support decision making. This article uses an ethno graphic approach to studying the KM process in selected Ethiopian hospitals.
Methods include qualitative interviews with senior administrators and various levels
medical and administrative staff that record the existing ways of KM, knowledge pro cess, medical decision makers, and support of KM for a medical decision maker. It
include both primary and secondary data collected from health professionals in
selected hospitals. A semistructured interview was employed to acquire the required
knowledge from the selected domain. The findings highlight the weak trends of KM
in our sample hospitals. Our results articulated ways to improve KM processes,
increase the quality of health services, and support evidence-informed decision mak ing. This article recommends the need for a detail view of KM strategy/policy
supporting or assisting decision makers.
