EXPLORING THE CHALLENGES, OPPORTUNITIES, and BENEFITS of INTEGRATING AGILE and DEVOPS METHODOLOGIES in SOFTWARE DEVELOPMENT: THE CASE ofJIMMA UNIVERSITY and ADDIS ABABA UNIVERSITY

Abstract

The research explored the integration of Agile and DevOps methodologies in software development within Ethiopian higher education institutions, specifically at Jimma and Addis Ababa Universities. The core issue addressed was the ineffective use of software development methodologies, leading to challenges such as limited resources, a shortage of skilled personnel, and difficulties in managing complex projects. Using a mixed-methods approach, the study revealed significant barriers to implementation. A lack of financing and qualified workers was cited by 65% of respondents, while 70% identified cultural resistance to change as a major hurdle. However, the potential benefits of integrating Agile and DevOps were notable. About 80% of participants believed that these methodologies could enhance collaboration and communication, while 75% anticipated improved software delivery efficiency. Additionally, 60% noted that early and continuous testing could lead to better software quality, and 70% expected shorter release cycles, aligning with Agile principles. The analysis of Independent Samples Test results indicated that both universities faced similar challenges in software development processes. While there were no significant differences in perceptions regarding limited resources (p=0.073) and industry cooperation (p=0.378), significant communication and coordination issues were identified (p=0.017). Furthermore, differences in perceived benefits of integrating Agile and DevOps were noted, particularly in collaboration and innovation. The study suggests that integrating Agile and DevOps in Ethiopian higher education institutions could improve software quality, delivery speed, and user satisfaction, despite challenges like limited resources and cultural opposition. Key recommendations include creating a comprehensive software development policy, fostering a supportive organizational culture, and increasing technology awareness.