Abstract:
The study entitled “Users need assessment on web based integrated library system services in
Ethiopian academic libraries “has focused on assessing the need of the web based resources
and services of libraries through integrated system. The study is confined to three public
university of Ethiopia. Survey methods with questionnaires were designed to collect
information from academic staff, and students. The stratified sampling was used to select
sample from the universe of study. Questionnaire was distributed among 420 users 76 for Dire
Dawa University, 160 for Haremaya University and 185 for Jimma University. From all
selected users 360 users are surveyed responded. Percentage calculations have been used to
analyze the responses. Analysis of the responses received from students and academic staff
revealed that users were visiting website frequently to meet their information needs for
electronic resources but the users access the system and the service from other different
place in the university has maximum with 81% due to this reason most of the users use
different search method from web site because of the service are does not have any guide
and help for the users how to search and get the service and system the response also
shows 36% and 55.6% of the users disagree and naturally agree. The Interest of users on
resources provided are highly on different electronics resources with 63% and on
existing resources and system not have adequate resources and searching quality are not
as users need. The users need on the service of the system limited from the result most of
the user with 45.1% need convenient access time and place and they need on different
services in the system Access to other university resources, Supplemental reading sites,
Integration of available digital library in Ethiopia, Accessing the resource from one site,
From the result users are regularly using of website, familiarized with the e-resource and web
based services as well as the other reasons mentioned above indicate there is a strong need
on web based integrated library system and services to implement the system in Ethiopian
University academic libraries.
